Privacy Policy

Mums' Cottage Inc
ABN: 86 494 352 267

Last updated: 18/2/2026

1. Our Commitment to Privacy

Mums' Cottage Inc respects your privacy and is committed to protecting your personal information. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. What Personal Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Postal address
Donation details
Information provided through contact forms
Information provided when volunteering or enquiring about support

We only collect information that is reasonably necessary for our activities and services.

3. How We Collect Information

We may collect personal information when you:

Submit a contact form
Make a donation
Enquire about support services
Apply to volunteer
Subscribe to updates
Communicate with us via email or phone

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide support and services
Process and acknowledge donations
Issue tax-deductible receipts
Communicate about programs, events, or updates
Manage volunteer involvement
Improve our website and services

We do not sell, rent, or trade personal information.

5. Donations & Payment Information

Online donations are processed securely via third-party payment providers (such as Stripe).

Mums' Cottage Inc does not store or have access to your credit card details.

6. Disclosure of Information

We may disclose personal information:

To trusted service providers (e.g. website hosting or payment processors)
Where required by law
With your consent

We take reasonable steps to ensure that third-party providers handle personal information securely.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

You may request access to personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

9. Cookies and Website Data

Our website may use cookies or analytics tools to improve user experience and monitor website performance.

You can adjust your browser settings to refuse cookies if you prefer.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mums' Cottage Inc
ABN: 86 494 352 267

Phone: (02) 4953 4105
Email: admin@mumscottage.org.au
Address: 29 St Helen Street, Holmesville, NSW